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Welcome to the Fluvexjalt User Agreement and Privacy Policy. By accessing or using our website and/or services, you agree to be bound by the terms and conditions set forth herein. This Agreement outlines the rights, responsibilities, and obligations of both Fluvexjalt (hereinafter referred to as "the Company") and its users. We have designed this Agreement to comply with all relevant legal requirements, including applicable privacy laws and regulations concerning the protection of personal data. This document is effective as of 2025-05-13 and may be updated periodically to reflect changes in our practices or new legal requirements.
Please read this Agreement carefully. If you do not agree with any part of these terms, please refrain from using our services. Your continued access and use of our website indicate your acceptance of these terms in full.
User and Data Definitions
For the purposes of this Agreement, the following terms are defined as follows:
- "Personal Data": Information that identifies or may identify an individual, including but not limited to names, addresses, telephone numbers (e.g., 98 153-361 1), email addresses (e.g., [email protected]), and postal addresses (e.g., 1476, Ortúzar, Ñuñoa, Chile).
- "Cookies": Small text files stored on your browser that help us improve your online experience due to for functionality, analytics, and advertising purposes.
- "Services": All services provided by the Company through the website, including but not limited to information provision, online forms, and any other interactive features.
- "User": A person or entity that interacts with our website and/or uses the services we provide.
Terms of Use
This User Agreement governs your use of the services provided by Fluvexjalt. By engaging with our website, you agree to comply with all applicable local, state, and international laws and regulations. The key provisions of these terms include:
- Acceptance of Terms: Accessing, browsing, or otherwise using the website will constitute your agreement to these terms in full. If you do not accept each and every term, please exit the site immediately.
- Modification of Terms: We reserve the right to modify these terms at any time, with or without notice. It is your responsibility to check this Agreement periodically for any changes. Your continued use after any modifications constitutes acceptance of the changes.
- Account Responsibility: If you create an account with Fluvexjalt, you agree to maintain the security of your account credentials and are fully responsible for all activities that occur under your account.
- Prohibited Activities: You agree not to disrupt, interfere with, or attempt to gain unauthorized access to any portion or feature of the website or its related systems, networks, or services. This includes but is not limited to the use of automated software or robots to collect information without permission.
- Intellectual Property: All content, design, graphics, and proprietary information on our website are protected by copyright, trademark, and other intellectual property laws. Unauthorized reproduction or distribution is strictly prohibited.
- Limitation of Liability: Under no circumstances shall Fluvexjalt be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access or inability to access our website or the use of our services.
- Third-Party Services: Our website may contain links or references to third-party applications or websites. We do not endorse and are not responsible for these third-party policies or practices. Your use of such services is at your own risk.
Privacy Policy
Your privacy is of paramount importance to us. This Privacy Policy describes how Fluvexjalt collects, uses, and protects the personal data provided by users. We strive to be transparent about our practices and are committed to safeguarding your information through robust security measures and diligent data handling procedures.
Information Collection and Use
We collect personal data when you interact with our website, register for an account, subscribe to newsletters, or use our services. The types of personal data that we gather include:
- Contact information: such as name, email address, telephone number (e.g., 98 153-361 1), and mailing address (e.g., 1476, Ortúzar, Ñuñoa, Chile).
- Technical information: including browser details, IP address, and usage data gathered via cookies and similar technologies.
- Interaction data: such as the pages you visit, services you use, and information submitted through online forms.
We use this information to provide, maintain, and improve our services, ensuring that your experience on our website is both efficient and personalized. By using our website, you consent to our collection and use of personal data in accordance with this Privacy Policy.
Cookie Policy
Cookies are used to enhance your browsing experience and to provide you with content tailored to your interests. Our cookie practices are designed in compliance with current legal requirements. Cookies help us:
- Recognize your device and save your preferences.
- Improve website performance and usability.
- Collect anonymous analytics to help us understand and improve our services.
If you prefer not to allow cookies, you can adjust your browser settings accordingly. However, please note that disabling cookies may affect the functionality of our services. For more information about how we use cookies, we encourage you to review the detailed explanation provided on our cookie preferences page (cookie policy details).
Data Protection and Legal Compliance
Fluvexjalt is committed to protecting your personal information. We have implemented technical and organizational measures to secure your data from unauthorized access, loss, alteration, or destruction. These security measures include:
- Encryption of data during transmission and at rest.
- Regular monitoring and assessment of our data systems and infrastructure.
- Access controls restricting data access only to authorized personnel.
- Adherence to legal standards and frameworks for data processing, including applicable South American data protection regulations.
Given the regulatory landscape in this region, we adhere strictly to laws governing data privacy. For instance, we maintain compliance with legal frameworks similar to the LGPD by ensuring that personal data is processed lawfully, fairly, and transparently. Your data is held only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws. You retain the right to request the deletion, correction, or access of your personal data at any time. If you wish to do so, please contact us using the provided contact details.
Data Retention and User Rights
We store your personal data for the period necessary to offer our services and ensure compliance with legal obligations, after which the data will be safely deleted or anonymized. Specific retention periods may vary based on the type of data and the purposes for its collection. Users have the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate or incomplete personal data.
- Request the deletion of your personal data, subject to legal and contractual restrictions.
- Withdraw consent to our processing of your personal data at any time, where applicable.
- Receive a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise any of the above rights, please contact us directly through our support channels.
Data Security and Incident Response
Your trust is vital to us, and we are dedicated to protecting your personal data. In the event of a data breach or any unauthorized access incident, we will take prompt action in accordance with legal requirements and industry best practices. Our incident response process includes:
- Immediate containment and investigation of the breach.
- Notification to affected users and authorities within the required time frame.
- Implementation of corrective measures to prevent future occurrences.
- Regular review and improvement of our security protocols to ensure ongoing protection.
We encourage users to report any suspected security issues by contacting our support team. Your vigilance, combined with our robust security measures, helps protect all users associated with Fluvexjalt.
User Responsibilities and Conduct
You play a crucial role in maintaining the security and integrity of our website. To ensure a safe and pleasant experience for all users, you agree to abide by the following responsibilities:
- Accurate Information: Provide accurate, current, and complete information when using our services or completing registration forms.
- Security Practices: Protect your login credentials and immediately notify us if you suspect any unauthorized use of your account.
- Lawful Use: Use our services only for legitimate purposes and refrain from any activity that could harm, disrupt, or impair the website's operation.
- Respect for Others: Engage in respectful and constructive communication. Harassing, abusive, or otherwise inappropriate behavior is strictly prohibited.
- No Unauthorized Access: Do not attempt to bypass or interfere with the security measures of our website or any connected systems.
Failure to comply with these responsibilities may result in the suspension or termination of your access to our services and may subject you to legal actions where applicable.
Limitation of Liability and Disclaimers
All services provided by Fluvexjalt are offered on an "as is" and "as available" basis. While we strive for excellence in service delivery, we do not guarantee that the website will be free from errors, interruptions, or bugs. You agree that your use of our services is at your own risk. Key disclaimers include:
- The Company is not liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use or inability to use the website or services.
- Any information available on the website is provided for informational purposes only and does not constitute professional advice.
- Fluvexjalt does not guarantee the accuracy, completeness, or timeliness of the content and reserves the right to modify or remove any such information at its discretion.
- Our third-party links and services are provided without warranties, and we encourage you to review their respective terms and privacy policies.
By using our website, you acknowledge and agree that these limitations are an essential part of our service terms.
General Provisions
This Agreement constitutes the entire understanding between you and Fluvexjalt regarding your use of the website, superseding all prior agreements and representations. The following additional provisions apply:
- Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining terms shall remain in full force and effect.
- No Waiver: Our failure to enforce any right or provision shall not be deemed a waiver of such right or provision at a later time.
- Assignment: You may not assign your rights or delegate your obligations under this Agreement without our prior written consent.
- Governing Law: This Agreement is governed by and construed in accordance with the laws applicable in our operational region. By using our services, you submit to the jurisdiction of the corresponding courts.
- Contact Information: For any inquiries regarding this Agreement, data privacy, or your personal data, please contact us at:
- Telephone: 98 153-361 1
- Email: [email protected]
- Address: 1476, Ortúzar, Ñuñoa, Chile
- Feedback and Inquiries: All suggestions or feedback you provide regarding our website or this Agreement are non-confidential and may be used by us without any obligation to you.
This Agreement, together with any supplemental terms or future modifications, shall be binding on all parties involved.
Final Provisions and Updates
The Company reserves the right to update or modify this User Agreement and Privacy Policy at our discretion. Any updates will be communicated through our website and will be effective as of the stated effective date. Continued usage of the website signifies your acknowledgment of and agreement to such modifications. We encourage you to revisit this Agreement regularly to stay informed about our data handling practices and your rights as a user.
This document is designed to reflect our commitment to safeguarding your privacy and ensuring clarity in our terms of service. In addition to adhering to local privacy laws, Fluvexjalt remains dedicated to implementing industry best practices for data security, user transparency, and responsible service delivery.
We appreciate your trust in our services and look forward to continuously providing you with a safe, secure, and user-friendly experience.
By continuing to use our website and services, you confirm that you have read, understood, and agreed to the entirety of this User Agreement and Privacy Policy. Thank you for choosing Fluvexjalt. Your satisfaction and trust remain our utmost priority.